Most orders are processed within 3–5 business days.

Once shipped, estimated delivery times are:

• USA: 3–8 business days
  
• Rest of the world: 3–12 business days
  

You’ll receive a tracking link by email as soon as your order ships.

Please note: Shipping may take longer during holidays, promotions, or due to customs delays.

Yes! We accept returns and exchanges within 30 days of delivery, as long as the item is unused, in its original condition, and in the original packaging.

Please note:

Pet food, treats, supplements, and other edible products follow separate safety and freshness standards.

These items cannot be returned once opened or if the packaging has been compromised.

For full details, please see our Returns & Refund Policy or contact us anytime.

Please note that functional issues after delivery may be handled under the manufacturer’s warranty policy.

For product malfunctions after delivery, warranty and technical support are handled directly by the manufacturer.

If the issue occurs within the initial return period, please contact us and we will assist you accordingly.
If you have difficulty reaching the manufacturer, feel free to let us know.

Orders are processed quickly to ensure fast delivery.

Once an order has been processed, it cannot be changed or canceled.

If you need to request a cancellation, please contact us within 30 minutes of placing your order.

Cancellation requests made within this window may be subject to a transaction fee.